Frequently Asked Questions | FAQ's
1. What documents do I need to rent a car in Dubrovnik?
To rent a car in Dubrovnik, you typically need to present a valid driver's license that you have held for at least one or two years (requirements might differ among rental companies). An International Driving Permit (IDP) is required for non-EU citizens. Also, a credit card in the main driver's name is generally required for a security deposit. Make sure you have your passport or a valid ID as well, especially if your driver's license lacks a photo.
2. Can I rent a car in Dubrovnik if I'm under 25?
Yes, but most rental car companies in Dubrovnik impose a 'young driver surcharge' for renters under 25 years old. The minimum age to rent a car is typically 21, but this can vary by company and car category. The young driver surcharge is to cover the higher insurance risk associated with younger drivers.
3. Is it possible to rent a car without a credit card?
While the majority of car rental companies in Dubrovnik require a credit card for the security deposit, some may accept debit cards or cash deposits. However, this is less common and might come with additional restrictions or higher deposits. Always check with the rental company for their specific policies before booking.
4. Do I need insurance to rent a car in Dubrovnik?
Car rental companies usually include basic insurance coverage, such as third-party liability, in the rental price. However, you might want to consider purchasing additional insurance, like collision damage waiver (CDW) or theft protection, for greater coverage. Be aware that there may still be a deductible that you are responsible for in the event of damage or theft.
5. Can I pick up a rental car from Dubrovnik Airport and return it in the city center?
Yes, many car rental companies offer the option to pick up at one location and return to another, including from Dubrovnik Airport to a city center location. This service is called a 'one-way rental' and may incur an additional fee. Be sure to confirm the possibility and cost of one-way rentals with your chosen provider.
6. Are there any toll roads around Dubrovnik that I should be aware of?
There are no toll roads directly in and around Dubrovnik itself. However, if you plan to travel outside the city to other parts of Croatia or neighboring countries, you may encounter tolls. Always have some cash in the local currency to pay for tolls, or ask the rental company if they provide toll passes at an extra cost.
7. What should I do if I have an accident with my rental car in Dubrovnik?
If you have an accident with your rental car, your first step should be to ensure the safety of everyone involved and call the emergency services if necessary. Then, you must inform the rental company immediately. They will guide you on the following steps, which usually include filing an accident report and contacting their insurance. Do not admit liability or make any agreements with the other party involved in the accident until you've spoken with the rental company.
8. Can I cross international borders with my rental car from Dubrovnik?
Many rental companies in Dubrovnik permit cross-border traveling, but you need to check their policy and inform them of your plans as it may require additional insurance or paperwork. Some companies may restrict which countries you can visit with their vehicles, especially non-EU countries, so always verify before making travel plans.
9. What's the policy on fuel for car rentals in Dubrovnik?
Rental cars are typically provided with a full tank of fuel, and you are expected to return them with a full tank unless you’ve opted for a 'fuel purchase option'. Some companies offer a prepaid fuel policy, where you can pay for the full tank of fuel at the time of rental and return the car without refueling, but this can be more expensive than refueling yourself.
10. What happens if I return my rental car late in Dubrovnik?
If you return your rental car late, most rental companies will charge you for the extra time. Charges can be applied on an hourly basis or as another day's rental, depending on how late you return the vehicle. To avoid late fees, plan to return the car on time, and if you anticipate a delay, contact the rental company as soon as possible to inform them and discuss potential fees or extensions.
