Frequently Asked Questions | FAQ's
1. What documentation do I need to rent a car in Cancun?
To rent a car in Cancun, you'll need a valid driver’s license from your country of residence, a credit card for a security deposit, and insurance coverage (which can be purchased from the rental company if not already provided by your personal auto insurance or credit card). International drivers may also be required to present an International Driving Permit (IDP).
2. Is it safe to rent a car and drive in Cancun?
Yes, it is generally safe to rent a car and drive in Cancun. However, as with driving in any unfamiliar location, you should be cautious, respect local traffic laws, and be aware of your surroundings. Avoid driving at night if possible, as road conditions and visibility can be more challenging.
3. What type of car is recommended for driving in Cancun?
The type of car best suited for you will depend on your plans. For city and highway driving, a standard sedan should suffice. If you plan to venture into more rural areas or explore the Yucatan Peninsula, an SUV might be more appropriate for uneven terrain.
4. Can I drive the rented car outside of Cancun?
Most rental agreements allow you to drive the car outside of Cancun, but you should inform the rental company of your plans beforehand. Some companies have restrictions or mileage limits when driving out of state or crossing borders, so reviewing your rental agreement is essential.
5. What should I be aware of when it comes to insurance for renting a car in Cancun?
You should be aware that your personal auto insurance or credit card may not cover car rental insurance in Mexico. Confirm your coverage before you travel and consider buying additional insurance from the rental company, such as liability, collision, and theft protection. Also, be mindful of the deductibles and the coverage limits.
6. Are there any hidden fees I should watch out for when renting a car in Cancun?
Be cautious of additional charges that may not be included in the advertised rental price. These can include insurance, taxes, airport fees, additional driver fees, and equipment rentals like GPS or child seats. Always read the rental agreement thoroughly and ask the company to clarify any charges you don’t understand.
7. Is fuel expensive in Cancun, and do I have to return the car with a full tank?
Fuel prices in Cancun can vary and may be higher than in other countries. Most rental companies have a "full to full" policy, meaning you receive the car with a full tank and are expected to return it full. However, some companies offer pre-paid fuel options, where you can return the car at any fuel level, but these may come at a premium.
8. Are there any age restrictions for renting a car in Cancun?
Yes, most car rental companies require drivers to be at least 21 years old. There may also be additional fees for drivers under 25. The maximum age can also vary, with some companies setting their upper age limit at 70 or 75. Always check with the rental company for their specific age policies.
9. Can I add additional drivers to the rental contract, and is there a charge for that?
Yes, you can typically add additional drivers to the rental contract. Most companies will charge a daily fee for each additional driver. All drivers must provide their driver’s license and sometimes other identification to be added to the rental agreement.
10. What should I do in case of an accident or breakdown with my rental car in Cancun?
In case of an accident or breakdown, contact the rental car company immediately using the emergency number provided in your rental paperwork. It is also advisable to call the local authorities and obtain a police report if involved in an accident. Do not leave the scene until you have reported the incident and fully understand the next steps according to the rental company's policy.
