Frequently Asked Questions | FAQ's
1. What are the requirements to rent a car in Mexico?
To rent a car in Mexico, you must be at least 21 years old (age may vary by car rental agency), possess a valid driver's license from your country of residence, and have a major credit card in your name. Some rental companies may require you to be 25 years of age, and renters under the age of 25 might be subjected to additional fees. International drivers often also need to present a passport and an international driver's permit (IDP).
2. Do I need to purchase insurance to rent a car in Mexico?
Yes, Mexican law requires all drivers to have liability insurance from a company authorized to do business in Mexico. You may be able to buy additional coverage from the rental agency for collision damage and theft. It's also a good idea to check with your existing car insurance provider and credit card company to see if they provide any coverage for international car rentals.
3. Can I drive the rental car across the border into the United States or other countries?
This depends on the car rental company's policies. Some rental companies allow cross-border travel into the U.S. or neighboring countries with prior notice and appropriate insurance, while others may restrict their vehicles to Mexico only. Be sure to check the car rental agreement and with your rental agent to ensure compliance with cross-border travel rules.
4. Are there any hidden fees I should be aware of when renting a car in Mexico?
When renting a car in Mexico, you should always read the contract thoroughly to understand all fees. Possible additional charges could include tax (IVA), airport fees, additional driver fees, insurance costs, and charges for optional services like GPS or child seats. Fuel policies and late return charges can also add costs, so make sure you're aware of the terms before you sign.
5. How do I find the best deal on car rentals in Mexico?
To find the best deal on a car rental in Mexico, compare prices online from various rental agencies before booking. Look for special promotions or discounts and consider booking in advance. Also, renting a car for a longer period typically reduces the daily rate. Keep in mind the total cost, including insurance and other fees, rather than just the base rental rate.
6. What should I do if I have an accident or the rental car breaks down?
In case of an accident or breakdown, first ensure the safety of everyone involved and then contact the car rental agency immediately. Rental companies will provide instructions on how to proceed, which may include contacting local authorities and filing a report. Additionally, if you purchased rental insurance, contact the insurance provider to report the incident as well.
7. Is it difficult to navigate and drive in Mexico?
Driving conditions vary throughout Mexico. While major tourist destinations and cities are well-signposted and have modern infrastructure, rural areas can have less maintained roads and signage may not always be in English. It is advisable to use a GPS or a map app and be cautious of local driving customs. Always be prepared for possible checkpoints conducted by law enforcement.
8. Can someone else drive my rental car?
Additional drivers must be registered with the car rental company, typically at an additional cost. The additional drivers must also meet the same requirements as the primary renter, including age restrictions, holding a valid driver's license, and having a credit card in their own name. Always inform the rental company if you intend to share the driving responsibilities.
9. What should I do when returning the rental car?
Upon returning the rental car, ensure that you bring it back with the agreed-upon fuel level and at the specified time to avoid additional charges. It's also a good idea to take photos or a video of the car's condition for your records. Complete any necessary paperwork and retain your receipt. If returning the car at an airport, make sure to allow extra time to reach your terminal after dropping off the vehicle.
10. Is it necessary to know Spanish to rent a car in Mexico?
While not strictly necessary, knowing basic Spanish can be helpful when renting a car in Mexico, especially in more rural areas or when dealing with local police. However, in resort areas and major car rental companies, staff often speak English. It's a good practice to have a Spanish phrasebook or translation app handy, just in case.
