Frequently Asked Questions | FAQ's
1. What do I need to rent a car in Cancun?
Answer: To rent a car in Cancun, you will need a valid driver's license from your home country, a credit card for the security deposit, and full coverage insurance, which can be purchased from the rental company. International travelers may also need a passport and an International Driving Permit (IDP).
2. Can I use my driver's license from my home country?
Answer: Yes, you can typically use your driver's license from your home country in Cancun. However, it is recommended to also have an International Driving Permit (IDP) as it translates your license into Spanish and other languages, which can help in case you need to show it to local authorities.
3. Is it safe to rent a car in Cancun?
Answer: Yes, it is generally safe to rent a car in Cancun, as long as you adhere to local driving laws and are cautious on the roads. Make sure to use reputable rental agencies, always lock your vehicle, and avoid leaving valuables in plain sight.
4. What's included in my car rental agreement in Cancun?
Answer: Typically, a car rental agreement in Cancun includes the car rental period, a limited liability for damages (which can be expanded through insurance), and may or may not include additional services such as mileage and local taxes. Make sure to read the terms and conditions carefully before signing.
5. Do I need additional insurance to rent a car in Cancun?
Answer: While some personal auto insurance policies and credit cards offer rental car coverage, it's important to get local Mexican liability insurance because many policies do not cover incidents in Mexico. Additional coverage for theft, collision, and other potential incidents is also recommended.
6. What happens if I have an accident with my rental car?
Answer: In the event of an accident, contact the rental agency immediately. You'll need to fill out an accident report, and the insurance will manage the damages according to the type of coverage you have. It's crucial to report the incident to local authorities if there are injuries or significant damage.
7. Can I drive my rented car outside of Cancun?
Answer: It’s generally permitted to drive your rental car outside of Cancun, but you should always check your rental agreement for any mileage limitations or territorial restrictions. In some cases, driving outside of a specified area may void your insurance coverage.
8. Are there any hidden fees I should be aware of when renting a car in Cancun?
Answer: To avoid hidden fees, read your rental agreement carefully for details about extra charges such as airport fees, insurance, additional drivers, drop-off charges if returning to a different location, and possible fuel charges. Always clarify any concerns before signing the agreement.
9. What is the minimum age for renting a car in Cancun?
Answer: The minimum age requirement for renting a car in Cancun is typically 21 years old. However, drivers under the age of 25 may face a "young driver" surcharge and might be restricted from renting certain types of vehicles.
10. Can I rent a car directly at Cancun Airport?
Answer: Yes, many car rental agencies have offices at Cancun International Airport. Renting a car upon arrival is convenient, but it’s highly recommended to book in advance to secure better rates and ensure the availability of the vehicle that best suits your needs.
