Frequently Asked Questions | FAQ's
1. What are the requirements to rent a car in Canberra?
To rent a car in Canberra, you typically must:
- Be at least 21 years old (some rental companies allow drivers as young as 20, but a surcharge may apply for drivers under 25).
- Have a valid driver's license. International visitors should also have an International Driving Permit (IDP) if their license is not in English.
- Have a valid credit card for the deposit and payment.
- Provide any additional identification as required by the rental company.
2. Can I rent a car with an overseas driver’s license in Canberra?
Yes, you can rent a car in Canberra with a valid overseas driver’s license, but there are conditions:
- The license must be in English or accompanied by a certified English translation or an International Driving Permit.
- The license must be valid for the entire rental period.
- You must comply with any other specific terms or age restrictions the rental company may impose.
3. What types of vehicles are available for rent in Canberra?
Rental companies in Canberra offer a range of vehicles depending on your needs, including:
- Compact cars for city driving and better fuel efficiency.
- Mid-size and full-size sedans for additional comfort and space.
- SUVs for families or groups needing more cargo space or planning to explore rural areas.
- Luxury vehicles for those wanting more style and high-end features.
- Vans and minivans for larger groups or families.
4. Is insurance included in car rental, and is it necessary to purchase additional coverage?
Basic insurance coverage is typically included in car rental rates in Canberra, but it usually comes with a high excess. Additional coverage options are available for an extra fee, which can reduce or eliminate the excess. It's advisable to assess the coverage you already possess, such as travel insurance, to determine if extra coverage is necessary for you.
5. Are there any restrictions on where I can take the rental car around Canberra?
Most rental companies allow you to drive anywhere in Australia, but there might be restrictions on:
- Driving on unpaved roads or off-road.
- Taking the car into certain remote areas or islands without permission.
- Driving above the snow line during winter without the proper equipment.
6. How do I pay for tolls when driving a rental car in Canberra?
Canberra does not have toll roads, but if you plan to drive to other cities with tolls, the rental company will typically offer a toll payment service. This service is either included in your rental fee or you can opt-in for a daily rate. Alternatively, you can manage toll payments yourself online, provided you do so within the stipulated time frame.
7. What should I do if I have an accident in a rental car?
If you are involved in an accident, you should:
- Immediately ensure everyone's safety and call emergency services if needed.
- Take photos of the incident scene and any damage to the vehicle.
- Exchange information with any other parties involved.
- Contact the rental company as soon as possible to report the accident and follow their instructions.
- File a police report if required by law or as advised by the rental company.
8. Is it more cost-effective to book a car rental in advance or upon arrival in Canberra?
Booking in advance is usually more cost-effective, as you have a better chance of securing a wider selection of vehicles at more competitive rates. Last-minute bookings may be subject to higher prices due to limited availability.
9. Are there extra charges for additional drivers?
Many car rental companies in Canberra will charge an additional fee for each extra driver. This fee can be daily or for the entire rental period. The additional drivers must meet the same requirements as the primary driver and be listed in the rental agreement.
10. Can I return the rental car to a different location in Canberra?
Yes, most car rental companies in Canberra offer the option to return the car to a different location, known as a one-way rental. However, this service may incur a one-way fee, and availability can depend on the rental company's locations and policies. It is best to arrange this at the time of booking.
