Frequently Asked Questions | FAQ's
1. What do I need to rent a car on the Gold Coast?
Most car rental companies on the Gold Coast will require you to present a valid driver's license, be at least 21 years old (although this can vary by rental agency), and have a credit card in your name. International drivers may also need to show a passport and an international driving permit.
2. Can tourists rent cars in the Gold Coast?
Yes, tourists can rent cars on the Gold Coast. However, if your driver's license is not in English, you will need an international driving permit or an official translation of your license to rent a vehicle.
3. Is it necessary to purchase insurance when renting a car in the Gold Coast?
While it is not mandatory to purchase additional insurance when renting a car, it is highly recommended to do so for your financial protection in case of an accident or damage to the vehicle. Check with the rental company about their insurance offerings and consider what coverage may be appropriate for your needs.
4. What types of cars are available for rent in the Gold Coast?
Car rental companies in the Gold Coast offer a wide variety of vehicles, ranging from economy and compact cars to luxury vehicles, SUVs, and vans. Availability may vary, so it's best to check with the rental agency for their current fleet.
5. Can I rent a car in the Gold Coast and return it in another city?
Many car rental companies offer one-way rentals, allowing you to pick up a car in the Gold Coast and return it to a different location. Be aware that one-way rentals may incur an additional fee.
6. Are there any hidden charges I should be aware of when renting a car?
Read your rental agreement carefully to understand all charges. Common additional charges can include airport fees, additional driver fees, insurance, fuel policies, and late return fees. Always ask the rental company to clarify any charges you don't understand.
7. What is the policy for adding an additional driver?
Policies for adding an additional driver vary by rental company. Some may allow it for free, while others may charge a fee. All additional drivers must meet the same requirements as the primary renter and will need to present their driver's license.
8. How does refueling work with rental cars in the Gold Coast?
Rental companies usually provide two options: You can pre-purchase a full tank of fuel and return the car with any amount of fuel, or you can return the car with a full tank to avoid additional charges. It's important to understand the fuel policy to avoid unexpected fees.
9. Can I extend my car rental period?
Extensions are usually possible but subject to vehicle availability and additional charges. To extend your rental, contact the rental agency as soon as you know you’ll need the car for a longer period.
10. Are there any toll roads in the Gold Coast area, and how do I pay for them?
There are several toll roads around the Gold Coast. Rental companies typically offer toll payment options through tag devices installed in the vehicle, enabling automatic payment of tolls. Ask your rental company for details about toll payment when you pick up your car.
