Frequently Asked Questions | FAQ's
1. What requirements do I need to meet to rent a car in Houston?
A: To rent a car in Houston, you must have a valid driver's license, be at least 21 years old (age may vary by rental company and a young driver surcharge may apply for those under 25), and possess a valid credit or debit card in your name. International travelers should also have a passport and, if necessary, an international driving permit.
2. Can I rent a car without a credit card in Houston?
A: Yes, some rental companies in Houston may allow you to rent a car with a debit card. However, you might face additional requirements such as proof of return travel and higher deposit amounts. Be sure to check with the specific car rental company for their policy on debit card usage.
3. What is the procedure for picking up a rental car at Houston airports?
A: Most of the car rental agencies have counters at Houston's airports, particularly at George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU). After arriving, you should proceed to the rental car shuttle stop for transport to the rental car center or follow the signs to the rental car counters if they are located within the terminal. Have your reservation details and necessary documents ready to facilitate the pickup process.
4. Do I need insurance to rent a car in Houston?
A: While you're not required to have personal car insurance to rent a vehicle in Houston, the rental company will usually offer you additional coverage options at the counter. If you don't have personal coverage that extends to rental cars, it's advisable to consider the rental company's insurance for protection.
5. Are there any toll roads in the Houston area, and how do car rentals handle tolls?
A: Yes, Houston has several toll roads. Rental car companies typically offer the option of using their toll program for a daily or one-time fee, which allows automatic billing of tolls to the rental car. You can also pay tolls online through the toll authority's website or by setting up your own temporary toll account if you prefer not to use the rental company's service.
6. Can I take my rental car out of state?
A: Most car rental companies in Houston allow you to take the rental car out of state, but it's essential to inform them beforehand and ensure that your rental agreement permits this. Some companies may charge additional fees for out-of-state travel.
7. Is there a mileage limit when renting a car in Houston?
A: Mileage policies vary by rental company. Some offer unlimited mileage, while others may impose a daily mileage limit with additional charges for extra miles driven. Ensure that you understand the terms of your rental agreement regarding mileage usage.
8. What should I do if I have an accident in my rental car in Houston?
A: In case of an accident, ensure everyone's safety first, and then contact the police to file a report. After addressing immediate concerns, notify the rental car company as soon as possible and follow their instructions. You should also contact your insurance provider if you have rental car coverage.
9. How do car rental companies handle fuel in Houston?
A: Rental companies typically offer a few fuel options. You can pre-pay for a full tank of gas and return the car without refilling, refill the tank yourself just before returning the car, or let the rental company refill the tank upon return for a fee, often at a higher rate per gallon than local gas stations.
10. Can I rent a car in Houston with unlimited mileage and without a deposit?
A: Yes, you can find car rental companies in Houston that offer unlimited mileage options. However, nearly all companies will require a deposit or hold on your credit card to cover potential damages. The amount can vary, so it's best to contact the rental agency directly for specific information.
