Frequently Asked Questions | FAQ's
1. What types of vehicles can I rent in Newcastle?
In Newcastle, a wide range of rental vehicles is available to suit different needs, including economy cars, sedans, SUVs, vans, and luxury models. Availability may vary by rental agency, so it's advisable to check with the specific company for their current fleet offerings.
2. Do I need an international driver’s permit to rent a car in Newcastle?
If you are visiting from overseas and do not have a driving license in English, it is often recommended to have an International Driver's Permit (IDP) alongside your valid national driving license. However, drivers from certain countries may be exempt so you should always confirm with the rental agency prior to arrival.
3. What are the age requirements for renting a car in Newcastle?
Most car rental companies in Newcastle require drivers to be at least 21 years old. However, some may rent to drivers aged 18-20 with an additional young driver surcharge. Renters under 25 years of age should expect higher rates and may be restricted to certain vehicle types.
4. Is insurance included in the rental price?
Basic insurance is typically included in the standard rental price, which usually comprises collision damage waiver (CDW) and theft protection. However, this may not cover all costs in the event of damage or an accident, so it's important to understand your liabilities and consider additional coverage if necessary.
5. How can I find the best car rental deals in Newcastle?
Comparing prices and offers from different rental agencies online is the most effective way to find the best deals. Additionally, booking in advance, avoiding airport rentals if possible, and checking for any special promotions or discounts can also help reduce costs.
6. Are there any hidden fees I should be aware of when renting a car in Newcastle?
Be vigilant for fees that may not be included in the advertised rental price such as airport surcharges, additional driver fees, early return fees, late return penalties, fuel charges, and mileage caps. Always read the rental agreement carefully and ask questions if anything is unclear.
7. Can I rent a car in Newcastle and drive it to another country?
This is possible with some rental companies, but they may require additional documentation and fees, and restrictions may apply to certain vehicle categories. It's essential to inform the rental agency of your plans beforehand and arrange for the appropriate permissions and insurance.
8. What do I need to provide when collecting a rental car?
You will typically need to present a valid driver’s license, a credit card in the driver's name with sufficient funds for a security deposit, and your booking confirmation. Some companies might also require additional identification, such as a passport, especially for international renters.
9. What should I do if I get into an accident with my rental car?
First, ensure the safety of all parties involved and call the emergency services if necessary. Then, report the accident to the rental company as soon as possible. You should also collect evidence at the scene, such as photos and contact details of any witnesses, and file a police report, which will be needed for insurance claims.
10. Are there fuel policies I should be aware of when renting a car in Newcastle?
Rental companies often offer a "full-to-full" fuel policy, which means you'll need to return the car with a full tank of petrol. Not adhering to this policy may result in refueling charges that are typically higher than the average local fuel rates. Some companies might offer a pre-purchase option where you can pay for a full tank upfront; however, no refund is given for unused fuel.
