Frequently Asked Questions | FAQ's
1. Can I rent a car at Frankfurt Airport immediately upon arrival?
Yes, many car rental agencies operate within Frankfurt Airport. You can approach their counters in the arrival hall either in Terminal 1, Section B or Terminal 2, Section D. It's advisable to book your car in advance, but on-the-spot rental is possible subject to availability.
2. What documents do I need to rent a car at Frankfurt Airport?
You'll need to present a valid driver's license that you've held for at least one year, your passport as identification, and a credit card for the deposit. International drivers outside the EU may be required to showcase an International Driving Permit (IDP) in addition to their national license.
3. Are there any age restrictions for car rental at Frankfurt Airport?
Yes, the minimum age to rent a car at Frankfurt Airport is typically 21 years, but this can vary depending on the rental company. Drivers under the age of 25 may be subject to a young driver surcharge.
4. Do I need to purchase insurance for my rental car at Frankfurt Airport?
While basic liability insurance is generally included in car rental rates, it is highly recommended to purchase additional insurance for better protection. Options such as collision damage waiver (CDW) or theft protection can be added for an extra fee. Check with your rental agency for their insurance offerings.
5. Can I rent a car at Frankfurt Airport with a debit card?
Most car rental agencies at Frankfurt Airport require a credit card to secure the booking and to handle the deposit. Some may accept debit cards, but this is less common and usually comes with additional requirements. Confirm with your chosen agency beforehand.
6. Is it possible to return the rental car outside of business hours?
Yes, many car rental companies offer out-of-hours return services for an additional fee. Arrange this service in advance and make sure you're aware of the procedure for dropping off the vehicle and depositing the keys.
7. Can I rent a car at Frankfurt Airport and drive it into other countries?
Generally, you can drive a rental car from Frankfurt Airport into neighboring European countries. However, there may be restrictions or additional fees for cross-border travel, and not all vehicle types may be permitted. Always check the terms with your rental company before planning your trip.
8. Are there any additional fees I should be aware of when renting a car at Frankfurt Airport?
Beyond the base rental rate, additional fees can include airport surcharges, taxes, insurance, young driver surcharges, optional equipment (GPS, car seats), and fuel charges. Make sure to review your rental agreement for a detailed breakdown of charges.
9. What should I do if I encounter problems with my rental car?
In case of any issues with your rental car, contact your rental agency immediately for assistance. They can provide guidance on what to do next, whether it's a vehicle malfunction or an accident. Always keep your rental agency's contact details handy.
10. Is it possible to rent a specific car model at Frankfurt Airport?
While certain rental car companies allow you to select a specific car model when booking, others only guarantee a car from a specific category or class. If you have a preference, it's best to confirm with the rental agency at the time of booking to increase your chances of getting the model you want.
