Cars-scanner.com - customers' feedback

The website was ok, but when I arrived to pick up the car, the rental company didn't have the car I chose and provided me with another similar car. It was a bit surprizing.

Great prices! We rented a car for 7 days in Lisbon at a cost of 50 EUROS ONLY! (yep, it was a mechanical car, not an automatic one, and it didn’t have CASCO insurance, but that was good for us). The…

Fast and friendly – Great work! Friendly staff and very clean vehicles. 100% will use again.

Amazing was my trip to Netherlands in many ways due to cars-scanner's service. They provided me with a good car at a very reasonable price. So, I enjoyed my travel and was so much happy.

Simple design, nothing outstanding. Just another car rental app. I give it 3 stars.

We got a car other than we booked in the app!

Initially I booked a hire car from Gold Car for a holiday in Malta via Cars Scanner. My initial feedback is good: the website is clear, the price of the car hire from Gold Car beat all the opposition by miles. The telephone operator was always polite and helpful on the times I rang.

The friction and unhappiness occurred post booking. 48 hours before our trip I realised I had misplaced the PIN number of the credit card. I rang both Gold Car (who were utterly useless and simply recommended taking out a vastly inflated insurance policy) and Cars Scanner who gave several sensible suggestions. Due to the dreadful experience of my communications with Gold Car I did not want to give them more money and agreed with Cars Scanner to move (at no extra charge - a kind concession) to Rhodium. My experience with Rhodium was the worst car hire experience in 30 years of hiring cars abroad (see separate review).

My criticism of Cars Scanner is that they did not disclose that Gold Car and Rhodium are fundamentally the same company and it is improbable they did not know this given how easily I checked this upon our return plus when I completed the Cars Scanner feedback questionnaire I asked for someone to contact me and supply evidence to support a number of assertions made by staff at Rhodium regarding information I would have been given by them: to date no response from Cars Scanner.

My driving around Alsace was wonderful and safe due to the service provided by this company. I was satisfied.

This website is my choice for rental cars everywhere. I appreciate their quick and comfortable search tools and good people in the team.

I'd like to thank you for your elaborated work on providing a good search of rented cars. Whenever you go you can rent a car via cars-scanner without problems.

I liked everything in the service and trip. Just 5 euro for a car in Milan. Great!

It was my luck to find this website because they found a very good car for me to go to Barcelona. The only thing that bothered me was that the mobile app was loading too long. But may be it's my…

Each time when I need a car to travel abroad, I use cars-scanner and I am always satisfied. Good work, guys!

Very dishonest! We booked an economy car (5 seats and 2 luggage) and got a mini car (4 seats and 1 luggage) and cars-scanner claims that they are of the same category when it clearly isn't - even as displayed on their own website. Can't bother taking legal action, just will never use their service again. This has never has happened to me before. Stay away.

Very nice design. And it was pleasant to find a lot of useful information about car rental in Spain, such as actual fuel cost and so on. Then, I hired a car and prepared myself to my trip very well.

You met all my needs in car hire in Alsace and my driving around this wonderful place was safe and free of problems due to your service.

The booking process was easy and fast, the car rental iteslf was ok. No issues at all except the fact that after our arrival to get the car, they had not exactly the car we booked. Nevertheless, they offered us another similar car. That was ok.

This is the best resource for search cars to rent worldwide because it gives big discounts and this is great!

With the help of this website I hired a car in Vienna at a very good price with a big discount. I was a good luck!

The app is rather fast and user friendly. I could pass the whole booking process on my mobile, which is very convenient. The car was in Portugal.

Thank you for your wonderful work and service. It can satisfy even the most sophisticated traveller. Always a wide choice of cars from different car booking services wherever you want.

The website is good and beautiful. For me interface is important too. Concerning the service it's very well organized. The quick search allows to find as many cars as possible, prices are good and the team itself is always ready to answer all questions.

Faste and easy, especially for nubs like me. I quickly found a car in Lissabon at the best price for me.

I like it when I have a large choice and this is what car-scanner provides in the field of car rental. I don't often need to rent cars abroad, But when I do, I go there.

Polite customer service – booked a car for a Euro trip with carscanner a few months ago but on arrival at our destination the car provided had a few problems with it –the seats weren’t adjusting properly which was a bit of an issue. The customer service lady at carscanner sorted the issue out in no time and we got a very nice replacement, which was even better than the one we initially booked at no extra cost and with no hassle. Very efficient and polite customer service.

I felt quite good about renting a car via your website. All went very well not counting that some e-mails from support team went to junk mail folder and I couldn't find them at once.

Number one car rental aggregator I think. I guess, no more description is needed.

Most preferable car hire resource for me. I often hire cars abroad because of my job and my experience proved reliability of cars-scanner.

Very pleased with the service both on and off line. Good selection of cars on the website and on arrival the cars are always clean and up to date.

Many thanks for your elaborate work able to satisfy the most sophisticated traveller. I have used and I will use your website again.