Frequently Asked Questions | FAQ's
Q1: Do I need an International Driver's Permit to rent a car in Rotterdam?
A1: Generally, if your driver's license is printed in the Roman alphabet, you do not need an International Driver's Permit to rent a car in Rotterdam. However, if your license is in a different script, such as Cyrillic or Chinese, you will need an International Driver's Permit along with your original driver's license.
Q2: What is the minimum age requirement for car rental in Rotterdam?
A2: The minimum age requirement to rent a car in Rotterdam is typically 21 years. Some rental companies may charge an additional fee for drivers under the age of 25.
Q3: Can I rent a car in Rotterdam with a debit card?
A3: This depends on the car rental company's policies. Some companies do accept debit cards, but they may require additional identification and proof of return travel. A credit card is generally the preferred method of payment for the security deposit.
Q4: Is it necessary to purchase additional insurance when renting a car in Rotterdam?
A4: Car rental companies usually offer additional insurance options at the time of rental. While not mandatory, it is advisable to consider extra insurance for your own financial protection. Check if your personal car insurance or credit card offers coverage for international car rentals.
Q5: What should I check when picking up the rental car?
A5: When picking up your rental car, check for any existing damage, ensure all lights and indicators are functioning, the tyres are in good condition, and that the fuel level matches the agreement. Take photos or video for reference and make sure any damage is recorded on the rental agreement before leaving.
Q6: Are there any restricted driving zones in Rotterdam that I should be aware of?
A6: Yes, Rotterdam has environmental zones where certain high-emission vehicles are not permitted. Ensure that your rental car is compliant with the city's environmental standards to avoid fines.
Q7: Can I take the rented car out of the country?
A7: Many rental companies allow you to take the car to other European countries, but you need to get prior authorization and possibly pay additional charges. Check your rental agreement and with the rental company for their specific cross-border policies.
Q8: What should I do if I get a traffic fine while driving a rental car in Rotterdam?
A8: If you receive a traffic fine, you should pay it directly to the issuing authority. If the rental company receives notification of the violation, they may charge an administrative fee in addition to the cost of the fine, which will be billed to your provided payment method.
Q9: Is there a mileage limit when renting a car in Rotterdam?
A9: This varies by rental company. Some offer unlimited mileage, while others have daily distance limits in their rental agreements. It is important to understand your rental terms to avoid potential excess mileage charges.
Q10: What is the fuel policy for car rentals in Rotterdam?
A10: The most common fuel policy is 'full to full', which means you pick up the car with a full tank and are expected to return it with a full tank. Other policies may exist, so check your rental agreement for the specific terms regarding fuel.
