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The minimum age to rent a car in Madrid is typically 21 years. Drivers aged 21–24 may face a young driver surcharge of €10–30 per day. Some premium and luxury vehicles require the driver to be at least 25. Always check the specific rental company's age policy before booking.

For the best rates, we recommend booking your rental car in Madrid at least 3–6 weeks ahead. During peak season (June–September) or major events, booking 2–3 months in advance is advisable. Early booking not only guarantees availability but also unlocks lower prices and a wider choice of vehicles.

Most major rental companies at airports in Spain have extended operating hours or 24-hour counters. If your flight is delayed, contact the rental company as soon as possible. Many offer a grace period of 1–2 hours. If the delay is significant, they can usually reschedule your pick-up to the next day without penalty — just call ahead.

The security deposit is typically released within 7–14 business days after you return the car, provided there is no damage. Some banks may take up to 30 days to process the refund. The deposit is a temporary hold on your credit card — the actual amount blocked depends on the vehicle class and insurance coverage chosen.

Yes, Spain has toll roads on many motorways. Tolls are typically paid at booths or electronically. Costs vary by distance — a cross-country trip can range from €10 to €50+. Some rental cars come with an electronic toll device for a daily fee. Ask your rental company about toll options when picking up the car.

If you have an accident in Madrid:

1. Ensure everyone's safety and call emergency services if needed (112 in Europe)
2. Document everything — take photos of damage, the scene, and other vehicles
3. Fill in the accident report form (usually found in the glove compartment)
4. Contact the rental company immediately
5. Do not admit fault or sign documents you don't understand

Your rental insurance will cover damages within the agreed terms.

Many rentals in Madrid come with unlimited mileage, especially for weekly bookings. However, some economy deals may include a daily cap (e.g. 200–300 km/day) with extra charges per kilometre beyond the limit. Always check the mileage policy in your booking confirmation — unlimited mileage offers the best value for longer trips.

Most rental companies in Madrid require a credit card for the security deposit. Some smaller or local companies may accept debit cards, but this often comes with additional requirements such as proof of a return flight. We recommend checking the payment policy when booking to avoid issues at the counter.

The excess (or deductible) is the maximum amount you'd pay out of pocket if the car is damaged or stolen. In Spain, this typically ranges from €500 to €2,000 depending on the vehicle class. You can reduce or eliminate the excess by purchasing additional coverage such as Super CDW or booking full-coverage insurance through Cars Scanner.