Frequently Asked Questions | FAQ's
1. How can I book a rental car at Ekaterinburg Airport?
To book a rental car at Ekaterinburg Airport, you can either use online booking platforms before your arrival or visit car rental counters located in the airport terminals upon landing. It's recommended to book in advance to ensure availability and potentially secure better rates.
2. What documents do I need to rent a car at Ekaterinburg Airport?
You will typically need a valid driver's license, a credit card in the driver's name, and your passport. International visitors may also require an International Driving Permit (IDP) depending on their country of origin and the rental company's policies.
3. Are there any age restrictions for renting a car at Ekaterinburg Airport?
Yes, most rental companies have a minimum age requirement, commonly 21 years, but it can vary. Drivers under a certain age (usually 25) may also be subject to a young driver surcharge.
4. Can I rent a car at Ekaterinburg Airport with a debit card?
Car rental companies generally require a credit card for the security deposit. However, some may accept a debit card for payment at their discretion. Check with the rental company's policy beforehand.
5. Is insurance required when renting a car at Ekaterinburg Airport?
Yes, insurance is necessary when renting a car. You may purchase it through the rental company or provide proof of your own coverage if it is acceptable in Russia. Verify the insurance requirements and options before renting the car.
6. Can I return my rental car outside of working hours at Ekaterinburg Airport?
Most car rental companies offer the option of returning the vehicle outside of regular office hours. This is typically facilitated through a key drop-box system. However, you should confirm this service and any potential charges with your specific rental agency.
7. Are there fuel policies I should be aware of when renting a car at Ekaterinburg Airport?
Yes, rental companies usually have a full-to-full policy, meaning you receive the car with a full tank of petrol and are expected to return it the same way. Not complying might result in additional refueling charges.
8. Is it possible to rent a car one-way from Ekaterinburg Airport?
Many car rental companies do offer one-way rentals, allowing you to pick up the car at Ekaterinburg Airport and drop it off at another location. This service might incur an additional one-way fee, so be sure to check the terms and conditions.
9. Can I add additional drivers to the car rental agreement at Ekaterinburg Airport?
Yes, you can usually add one or more additional drivers to your rental agreement. Note that each additional driver will need to meet the rental requirements and may be subject to an additional fee.
10. What should I do if I have an issue with my rental car at Ekaterinburg Airport?
If you encounter any issues with your rental car, you should contact the rental company immediately for assistance. Most companies provide a 24-hour hotline for emergencies. Be sure to report any problems in a timely fashion to avoid potential disputes.
