Frequently Asked Questions | FAQ's
1. What are the requirements for renting a car in Borovets?
In Borovets, like most places in Bulgaria, you need to be at least 21 years old to rent a car, though this can vary depending on the rental company. Some may require you to be older, and young driver fees may apply for those under a certain age, typically 25. You must also present a valid driver's license, a credit card in the driver's name for the security deposit, and identification such as a passport.
2. Can I rent a car with my national driver’s license in Borovets?
Most car rental companies will accept a national driver's license, provided it is in the Roman alphabet. If your driver’s license is in a different script, like Cyrillic or Chinese, you will need an International Driving Permit (IDP) to accompany your national license.
3. What kind of cars can I rent in Borovets?
A wide range of vehicles is available for rent in Borovets, from economical compact cars to 4x4s, suitable for mountain driving in winter conditions, as well as luxury vehicles and vans for larger groups. Availability can depend on the season, so it’s best to book in advance, especially during ski season.
4. Is insurance included in the rental, or do I need to purchase it separately?
Basic insurance is typically included when you rent a car, which usually covers third-party liability and may include a Collision Damage Waiver (CDW) with a deductible. However, you often have the option to purchase additional coverage for greater protection. Be sure to check with the rental company about their specific insurance policies.
5. Can I pick up a car in Borovets and drop it off in another city?
Many car rental companies offer one-way rentals, allowing you to pick up a car in Borovets and drop it off in another location. However, this service usually comes with an additional fee. Make sure to discuss one-way rental policies and fees with your rental agency.
6. Are there any hidden fees I should be aware of when renting a car in Borovets?
When renting a car, always review the rental agreement carefully to identify any additional fees. Common charges that might not be included in the advertised rate include taxes, insurance upgrades, equipment rentals like GPS or child seats, and fuel charges. Ask for a comprehensive breakdown of costs before confirming your rental to avoid surprises.
7. Is it possible to rent a car in Borovets with unlimited mileage?
Many rental companies offer the option of unlimited mileage, but it’s not a standard feature with every rental. If you plan to do a lot of driving, look for a rental agreement that specifically offers unlimited mileage to avoid excess distance fees.
8. What should I do if I get into an accident with my rental car in Borovets?
In the event of an accident, prioritize your safety and the safety of others first. Then, contact local authorities if necessary, and report the incident to the rental car company as soon as possible. They will guide you through their specific procedures and handle insurance claims. Also, be sure to complete any required documentation or reports for the accident.
9. Are winter tires or chains provided for car rentals in Borovets during the ski season?
Due to the mountainous terrain and snowy conditions during ski season, winter tires and/or chains are often provided or are mandatory. Check with your rental agency to ensure your car will be equipped with the appropriate winter gear, which might incur an additional fee.
10. Can I extend my car rental period once I am in Borovets?
Extending your rental period is usually possible but subject to the availability of the vehicle. It's important to contact the rental agency as early as possible to make arrangements. Additional charges will apply for the extended period, and rates may vary from the initial contract. Make sure to confirm the terms for extension and any new rates being offered.
